A way to demonstrate good leadership is to be prepared for a crisis.  As recent events have shown, when a leader fails to demonstrate that he or she is on top of the issues, trust in the leadership evaporates almost overnight.

While we can put together a list of recent high-profile failures – we are struggling to remember an occasion of excellent leadership in a crisis.  Perhaps this is because when leadership demonstrates that it is “in control” we no longer remember it as a crisis?